Account Information
Students can modify their account information by clicking HERE.
Students can change their password under the ‘Settings’ and ‘Password’ tabs on the Your Profile page HERE.
Two possible reasons for this are:
- Missing mobile purchase
If you purchased a course on iOS or Android, it’s possible that the course was not registered to your account. Please email your purchase receipt to academy@jeffmasters.net. - Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.
Payment Information
Course payments are made at the time of registration through Paypal.
All payment and personal information shared on this site is protected via secure server technology and certificates.
Some stand alone courses only have one payment option.
Other courses have multiple payment options, for example:
- Full payments made for a course will automatically receive a discount.
- Monthly payments automatically charged to your credit card each month.
Check out our Courses page for options and discounts HERE.
Courses Paid In Full
Live courses where the course registration cancellations are received prior to the course starting, may be eligible to receive a full refund.
Registration cancellations received on or after the course, workshop or web conferencing workshop start date will not be eligible for a refund.
A full refund may be given for prerecorded course cancellations received within the first 30-days so long as the student has not completed lessons in the course, downloaded any supporting material or taken any attached quizzes.
Please note, the student or credit card holder must make the refund request.
No refunds will be given after four months from the course registration date.
Monthly Payment Courses
A full refund will be given for the first month’s payment, if the student cancels within the first 30-days.
No refunds will be given after the first 30-days.
Please note that after the 30-days, a notice cancellation must be received within 7 days prior to the monthly installment charge.
Click HERE to review our full Cancellation Policy.
Course Details
Some of our courses qualify for CEUs.
Click HERE to view our CEU courses available for Yoga Instructors (through Yoga Alliance), Yoga Therapist (through the Int’l Association of Yoga Therapists), and Bodyworkers (through NCBTMB).
Once a student registers for a course, that student will be able to login to the Online Academy.
Once their course goes live, the student can access their course via the menu item STUDENTS -> YOUR COURSES selection.
Each individual course page will include videos, handouts and other course resources (if applicable).
One of the key features of this mode of learning is that students are able to study and progress at their own pace.
Most courses are self-paced and study materials will be available to students as long as necessary to complete the course at no additional charge.
Please note: Some courses may be a prerequisite for OR a part of a larger certification program and have a set time for completion. Students should know these details prior to registering for such courses.
Currently our ecommerce system only supports purchasing one course or program at a time. This is something we are actively working to remedy as quickly as possible.
We apologize for any inconvenience this might cause and look forward to supporting all your online edification, education and CEU needs.